All the Different Options Including Specifications for Usable Designs
When setting up and managing your shop, it is essential to use the correct file formats and specifications for images, banners, and other visual elements. This article provides an overview of the recommended dimensions, file types, and additional guidelines for optimal results. By implementing these visual and functional elements, you ensure an optimal experience throughout the Fan Journey.
Theme shop
| Recommended dimensions | File size | File type |
Background image | 1800 x 1000px | Max 1MB | JPG / PNG |
Logo | 225 x 75px | Max 1 MB | Transparent JPG / PNG |
Favicon (optional) | 32 x 32px | Auto-scaled | Image / icoon |
Color codes | / | / | Hex (e.g., #FFFFFF for white) |
Theme confirmation email
| Recommended dimensions | File size | File type |
Confirmation email banner | 730 x 100px | 30 KB | JPG |
Confirmation email banner (Myorder) | 550 x 300px | 500 KB | JPG |
E-ticket designs
Template | A4 |
File type | PDF |
File size | 2 MB |
Barcode | 100 mm x 60mm |
QR-code (optional) | 40mm x 45mm |
Shopping cart banner (Upsell)
| Recommended dimensions | File size | File type |
Shopping cart banner (Upsell) | 1200 x 120px | 500 KB | JPG |
Queue / Waiting Line Elements
- Video (Desktop): YouTube URL, only displayed on Desktop.
- Images (Mobile):
- 720 px wide x 1280 px high or smaller
- 3:4 aspect ratio
- Can be combined with desktop artwork.
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