All different options, including specifications, for the designs that can be used

All different options, including specifications, for the designs that can be used

When setting up and managing your shop, it is important to use the correct file formats and specifications for images, banners, and other visual elements. This article provides an overview of the recommended dimensions, file types, and additional guidelines for optimal results. With these visual and functional elements, you ensure an optimal experience of the fan journey.


Shop theme:

Dimensions
File size
File type
 Background image
Optimal 1800 x 1000px
Max 1MB
JPG / PNG
 Logo
Optimal 225 x 75px
Max 1MB
Transparent JPG / PNG
 Favicon
Optimal 32 x 32px
Automatically resized
Image / icon
 Color codes
/ 
/
HEX (for example #FFFFFF for white)



Confirmation email theme:

Dimensions
File size
File type
 Confirmation email banner
730px wide x 100px high
30 KB
JPG
 Confirmation email banner (Myorder)
550px wide x 300px high
500 KB
JPG



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E-ticket template:
 Size
A4
 File type
PDF
 Maximum file size
2 MB
 Barcode
Horizontal barcode of 100mm x 60mm
 QR code (optional)
Area of 40mm x 45mm



Apple Wallet pass template

 Dimensions
 File size
 File type
 Icon
 76px wide x 76px high
 Max 2MB
PNG
 Icon 2x
 152px wide x 152px high
 Max 2MB
PNG
 Logo
 160px wide x 50px high
 Max 2MB
PNG
 Logo 2x
 320px wide x 100px high
 Max 2MB
PNG
 Thumbnail
 90px wide x 90px high
 Max 2MB
PNG
 Thumbnail 2x
 180px wide x 180px high
 Max 2MB
PNG
 Background image
 180px wide x 220px high
 Max 2MB
PNG
 Background image 2x
 360px wide x 440px high
 Max 2MB
PNG



Google Wallet pass template

 Dimensions
 File size
 File type
 Logo
 76px wide x 76px high
 Max 2MB
 PNG
 Footer image
1032px wide x 336px high
 Max 2MB
 PNG / JPG



Cart banner (upsell):

Dimensions
File size
File type
 Cart banner (upsell)
1200px wide x 120px high
500 KB
JPG



Queue elements:
  1. Video (desktop): YouTube URL, this is only shown on desktop.
  2. Images (mobile): 
    1. 720 px wide x 1280 px high or smaller
    2. Aspect ratio 3:4
    3. Can be combined with desktop artwork