Faster checkout with sales channel basket timer
It is now possible to set product lock and payment timers per sales channel. This helps encourage fans to complete their order faster and prevents tickets or products from being blocked too long in unfinished orders.
Product lock timer
- Can be set between 5 and 60 minutes (default: 20 minutes).
- The longer options are especially useful for shops with a complex product range.
The timer starts as soon as a product is added to the shopping cart.
Payment timer
- Default: 30 minutes.
- Can be reduced to 10 minutes via a check box.
How do you configure it?
- Go to Create and choose your sales channel (or create a new one).
- Adjust the timer under Product lock timer.
- Save the change.