2. Open the app on your phone or tablet.
- Please read this article first if you have not yet created an operation.
- Click on the pink button at the bottom right on the screen to add an operation.
- The "Scan URL" page will appear where you can scan the generated QR code.
- A login screen will appear where the username is already filled in. Enter the password.
- Select the session and entrance as desired.
Make sure that the barcode is completely horizontal in the middle of the screen and that the camera is in focus. During scanning 5 different results may appear:
In the top left corner is a menu with various options. Here you can find the username, the session with which you logged in and the selected entrance. It is possible to click on the session and/or the entry and change it to another session or entry.
The Manage tab has 5 options:
- Scan: Return to the screen to continue scanning.
- Find: Here you are able to type in an order number/name to look up e-tickets.
- Sync status: This shows whether the app is online and the statistics are pushed to the back office.
- Stats: Only for admin users; here the statistics are visible and divided by input group and input. Please note that the statistics in the reporting dashboard are the most accurate.
- Other: Press operations in order to log out.

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