Selling tickets from a shared capacity
If you use a fixed capacity but sell different types of tickets (for example child and adult tickets), it is recommended that these tickets are taken from the same maximum capacity.
- Go to the desired event.
- Go to Products.
- Click Create new product or select an existing product from which nothing has been sold yet.
- In the pool settings, choose the option Share a pool with an existing product.
- Then select, in the drop-down menu, one of the other existing products with which the capacity should be shared.
- Finally, click the pink button Create product or Save changes.
Need extra help creating a new product? Then also read
this article.

Note: it is not possible to modify a pool after tickets have been sold.
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