Wallet start date (multiple day events)

Wallet start date (multiple day events)

It is now possible to set a date and time for the notification of a wallet ticket. This ensures that fans have their tickets more readily available on location, even when there is a poor internet connection.

You can configure this per product by following these steps:
  1. Go to Products
  2. Open the desired product
  3. Click on ‘Advanced’
  4. Set the start of the product’s active period via ‘Product valid from’. This determines, for example, when an Apple or Google Wallet pass appears on the phone's lock screen.
  5. Set the end of the product’s active period via ‘Product valid until’. This determines, for example, when an Apple or Google Wallet pass is archived in the wallet.
  6. Save your changes.
Info
This allows you to configure a weekend ticket to be shown at the start of the event, while a day ticket can be set to appear only on the specific day it is valid. From now on, the wallet ticket will be clearly displayed on fans' phones during the set period.

Idea
Both the wallet ticket and the above-mentioned notification can be styled according to your own branding. This is further explained in this article.

    • Related Articles

    • Adjusting the sales periods of your products and events

      Adjust the sales period for your event: If you want to extend or shorten ticket sales for your event, you can adjust the period for this. 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Settings’ and then ‘Sales periods’. 3. Adjust the ...

    • Create a Wallet Pass template

      Follow these steps to create a Wallet Pass template: Go to 'Create' in the back office and select 'Wallet Pass'. Click on 'Create a new wallet pass template'. Give the wallet pass a memorable name for yourself. A Wallet Pass template consists of two ...

    • Mobile tickets and Wallet functionality

      Activate Mobile tickets Pdf tickets are not user-friendly for fans on their phones, especially if they have multiple tickets in one file. It is now possible to enable Mobile tickets. Fans can access their ticket in a mobile-friendly way via MyOrder. ...

    • Create a new ticketshop

      Within an event, you can create multiple ticket shops. For example, consider a separate ticket link for a presale and friends & family sale. Follow the steps below. Create a ticketshop 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Sales ...

    • Send out tickets at a later time

      With the Delayed Fulfillment option, you can set e-tickets to be sent out at a later time instead of immediately after placing an order. This can be useful, for example, if you want to add your e-ticket designs later, and it also prevents tickets for ...