Wallet start date (multi-day events)

It is now possible to set a date and time for the notification for a wallet ticket. This ensures that fans have their tickets at hand more quickly at the location, even when there is a poor internet connection. This can be set per product by following these steps: 

1. Go to Products.
2. Open the desired product.
3. Click on 'Advanced'.
4. Set when the active period of the product starts via 'Product valid from'. This determines, for example, when an Apple or Google Wallet pass appears on the home screen of a phone.
5. Set when the active period of the product ends via 'Product valid until'. This determines, for example, when an Apple or Google Wallet pass is archived in your wallet.
6. Save your changes. 

This way, you can configure a weekend ticket to be shown at the start of the event, while you can configure a day ticket so that it is shown specifically on that day. From now on, the wallet ticket will be visibly displayed on fans' phones within the configured period.

Both the wallet ticket and the above notification can be styled in your own branding of choice. Read in this article how to create this. 

• Related Articles

• Create a Wallet Pass template

  Follow the steps below to create a Wallet Pass template: In the backoffice, go to 'Create' and select 'Wallet Pass'. Click 'Create a new Wallet Pass template'. Give the Wallet Pass a name that is easy for you to remember. A Wallet Pass template ...

• Mobile tickets and Wallet functionality

  Activate Mobile tickets PDF tickets are not user-friendly for fans on their phone, especially if they have multiple tickets in one file. It is now also possible to enable Mobile tickets. Fans can access their ticket via MyOrder in a mobile-friendly ...

• Adjusting the sales period of your event and products

  This article explains how to adjust the sales period of your event. If you want to extend or shorten the ticket sales for your event, you can adjust the period accordingly. 1. Go to 'Events' and select the desired event. 2. Go to 'Settings' and then ...

• All different options, including specifications, for the designs that can be used

  When setting up and managing your shop, it is important to use the correct file formats and specifications for images, banners, and other visual elements. This article provides an overview of the recommended dimensions, file types, and additional ...

• Create a new ticket shop

  Within one event you can create multiple shops. For example, a separate ticket link for a presale and a friends & family sale. Follow the steps below. Create shop 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Sales configuration’. 3. ...