Fan database
Send2friend Social Share
Send to Friend is a connecting feature that can only be used when personalisation is activated. The lead booker can send his or her friends a personalisation request via Send to Friend. This can be done by entering a friend's e-mail address. But also ...
Add an extra questionnaire to the checkout process
This article explains how to create a questionnaire and link it to the checkout process. If you want to display the questionnaire only after completing the checkout, please read this article. 1. Go to 'Manage' and then in the black bar on the left, ...
Optimize your fan database with custom fields in personalization
Research has shown that fewer (mandatory) fields in the checkout process increase conversion rates. To still be able to gather necessary information or to request additional preferences, we offer the option to collect information after the checkout ...
Which information do you request from the ticket buyer?
Research has shown that fewer (mandatory) fields in the checkout process increase conversion rates. Determine how much information you request from your visitors by following the steps in this article. 1. Go to 'Manage'. 2. In the black column, click ...
Enable your fans to make name changes through Name Change
Through our personalization features we enable our clients to collect the data of all (100%) fans. With this valuable data, we enable our clients to build their own unique database and get a better understanding of their fan base. However, if a fan ...
Complete your fan database with personalisation
Personalisation gives you insight into who your fans are. In addition to the data of ticket buyers, this feature allows you to map out all visitors to your event. This not only provides unique insights, but also offers the opportunity to create or ...