Fan database
Collect fan data via the queue
With the ‘Personal Details in Queue’ feature, you can collect data from all fans interested in an event via the queue. In the queue, a screen is displayed with the following fields: First name Last name Email address If a fan fills this out and ...
Send2friend Social Share
Send to Friend is a connecting feature that can only be used when personalisation is activated. The lead booker can send his or her friends a personalisation request via Send to Friend. This can be done by entering a friend's e-mail address. But also ...
Add an extra questionnaire to the checkout process
This article explains how to create a questionnaire and link it to the checkout process. If you want to display the questionnaire only after completing the checkout, please read this article. 1. Go to 'Manage' and then in the black bar on the left, ...
Which information do you request from the ticket buyer?
Research has shown that fewer (required) fields in the checkout increases conversion. Decide how much information you ask from your visitors by following the steps in this article. 1. In the grey bar on the left, open 'create' 2. Then click through ...
Enable your fans to make name changes through Name Change
Through our personalization features, we enable our clients to collect data from all (100%) fans. This valuable data allows our clients to build their own unique database and gain better insight into their fanbase. However, if a fan unexpectedly ...
Complete your fan database with personalisation
Personalisation gives you insight into who your fans are. In addition to the data of ticket buyers, this feature allows you to map out all visitors to your event. This not only provides unique insights, but also offers the opportunity to create or ...