Popular Articles
Selling tickets from a shared capacity
If you use a fixed capacity but sell different types of tickets (for example child and adult tickets), it is recommended that these tickets are taken from the same maximum capacity. Go to the desired event. Go to Products. Click Create new product or ...
All different options, including specifications, for the designs that can be used
When setting up and managing your shop, it is important to use the correct file formats and specifications for images, banners, and other visual elements. This article provides an overview of the recommended dimensions, file types, and additional ...
Collect fan data via the Queue
With the feature 'Personal Details in Queue' you can collect data from all fans who are interested in an event via the Queue. In the Queue, a screen is shown with the following fields: First name Last name Email address When a fan fills this in and ...
Create a scan operation
Before you start scanning, you need to create an operation. You do this by creating a scan and setting up an operation. Follow the steps below to get started. Operation Go to 'Dashboard' at the top and click on the correct event. In the menu on the ...
Enable ticket reservations for your event
With a reservation, a partner, fan, or guest can submit a request for one or more products. You can then manually edit, reject, or approve these requests. You can use this feature as an accreditation tool for partners or guests, or use it to collect ...