Create a new event

Create a new event

Follow the steps below to quickly and easily set up a new event with the corresponding ticket shop:

1. Go to 'Create' and click on 'Event'.
2. Enter the required basic information for the event and then click 'Next'. This information can always be adjusted at a later time.
3. Sales period: Enter the period during which tickets can be sold.
4. Fulfillment types: E-tickets and options for 'MyOrder tickets'. There is also 'Delayed fulfillment', the option that only releases E-tickets at a later time. 
InfoWant to send out tickets at a later time to prevent resale? First read this article for more information.
5. Payment methods: Select the payment methods you want to offer at checkout for an order. Be aware that some payment methods carry a potential chargeback risk. Next to the payment method, the risk of a chargeback is indicated.

Create ticket shop
6. Sales configuration: Click the pink button 'Create new sale' to create a new ticket shop.
7. Under 'Channel', select the point of sale you want to use. Want to create an extra point of sale? Then click 'Click here to create a new channel'.
8. Fill in the following fields and then click 'Create channel'.
  1. Title
  2. Type: Online
  3. Under the heading 'Consumer fields', select which data consumers must enter during the ordering process. (Note: Which consumer fields you request determines your data collection.)
9. Give your new sale a recognisable name. For example 'Presale', 'Regular sale' or 'Secret sale'.
10. Click the pink button 'Create sale' and then 'Next'

Products
11. Click 'Create new product' and enter the information for the ticket.

12. Click the pink button 'Create product' and optionally choose to add it directly to the ticket shop you created in steps 6 to 10.
13. When you have configured everything, click 'Finish'.

Publish your event
14. Click the 'Publish' button in the 'Event dashboard'. This is a black button with two arrows. This activates your event and the shop you created.
Alert
If you do not publish the event, the shop will not be visible.



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