Create a new ticket shop

Within one event you can create multiple shops. For example, a separate ticket link for a presale and a friends & family sale. Follow the steps below.

Create shop

1. Go to ‘Events’ and select the desired event.

2. Go to ‘Sales configuration’.

3. Click the pink button ‘Create new sale’.

4. a) Under ‘Channel’, select the sales channel you want to use.

     b) If no sales channel is available, first create a new one via ‘Click here to create a new channel’:

1. ‘Type’: Online.
   

• ‘Sold via’: Shop.
  
• Under the heading ‘Customer fields’, select which data consumers must fill in during the ordering process. (Note: The customer fields you request determine your data collection.)

5. Now enter the name of your new shop (this is only visible in the backoffice, not to consumers). For example: ‘Presale’ or ‘Secret link’.

6. Then enter a start and end date.

7. Optionally select a ‘Theme’ to style the shop in your own branding.

If you want to design a theme for the shop, you can read more here about how to create a theme.

8. At the bottom, click ‘Create sale’.

9. Add one or more tickets via ‘Add products to sale’.

10. Toggle the ‘Published’ switch from red to green. This publishes your shop / sets it live.

If you want to set up different pages/categories, please go to this help centre article.

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