Instant Scanning

Instant Scanning

Before you start scanning, an operation must be created. When tickets have only been sold for one entrance group, we do this via instant scanning. In this process, an event is linked to a user and the tickets can then be scanned. Follow the steps below to create this.

Create operation:

  1. Log in to the Backoffice with your Backoffice account.
  2. Go to manage → in the left menu choose scan → select 'instant operations'.
  3. Choose the event you want to scan, using the EID or the exact name of the event as it appears in the Backoffice.
  4. Do you already have a user? Then select this user and click create. 
  5. If you do not have a user yet, create one and then click create. 
These are the different types of users, choose the one that suits you best:
  1. Scan: This user can only scan, not troubleshoot (look up and un-scan tickets) and cannot view statistics. This user must be assigned to an entrance in the operation. 
  2. Manager: This user can scan and troubleshoot and does not need to be assigned to an entrance. 
  3. Admin: This user can scan, troubleshoot and view statistics. This user does not need to be assigned to an entrance and can select any entrance in the app. This role is often used for entrance managers, the ticketing manager or when there is only one entrance and one scanner.
Alert
Note: all products are now enabled and can be scanned; you can adjust this under product configuration by simply checking and unchecking them. Do not forget to click save!

Scanning:

  1. In the top right of the operation in the Backoffice, click the pink 'Generate QR code for scanner' button. Then click generate configuration code.
  2. Open the Paylogic Scanning app. 
  3. Scan the QR code, enter the user's password and click login. 
  4. You can now start. Happy scanning!
During scanning, five different results can appear:

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