Setting up a voucher group for Innercrowd

This article explains how to configure a voucher group for Innercrowd.

Configure Innercrowd

Go to 'Dashboard' and select the desired event.
Go to 'Tools' and then 'Vouchers'.
At the bottom, enter the title 'Innercrowd' in 'New voucher group name'. This title is not visible to the fan, only in the Backoffice.
Under 'Voucher group type', select the option 'Discount voucher' and then click 'Add voucher group'.

Note: before you can add a 'Discount voucher', the option 'Allow discounts for this event' must be checked!

Configure Innercrowd discount voucher

Note: you do not need to upload codes, this happens automatically via the integration.

Select the product for which you want the discount to apply. If you want to add multiple products, click the green button 'Add another one'. If it is valid for all products, tick the checkbox 'Valid for all products?'.
Set the discount amount. This can be per product or per order.
Set the start and end date for when the voucher codes are valid and can be entered.
Turn 'No maximum availability' ON.
Then click 'Save changes'.

Make the Innercrowd discount voucher valid for a ticket shop

Decide whether you want to use Innercrowd for your regular shop (if yes, go to step 6) or whether you want to create a separate shop. Most customers choose a separate Innercrowd shop. If you want that as well, go to step 3.

Click the button 'Create new sale'.
Create a new sales channel with the title 'Innercrowd', under 'Online shop'.
Add the products to the sale that were selected for which the voucher should work.
On the right, click the 3 dots for the desired ticket shop in which the Innercrowd discount voucher should work and go to 'Edit sale'.
Scroll down and click 'Advanced settings'.
In 'Voucher groups', select your created Innercrowd discount voucher.
Then click 'Save changes'.