Related Articles
Change Tool
Now enable your fans to reschedule and/or upgrade their tickets themselves via the change module. It regularly happens that a buyer wants to reschedule their tickets, for example to another day, timeslot, price category or another event. With our ...
Alternative event name for E‑Tickets
This article explains step by step how to prevent events with a long name or title from extending beyond the barcode area of a template. Previously, you would receive a notification in the Backoffice that the name was too long. When choosing to send ...
Add extra information to the confirmation email
In the confirmation email that fans receive there are several places where you can add text. Here you can, for example, include important information and/or instructions. Go to 'dashboard' and select the desired event Click on 'settings' in the left ...
Add a banner to the confirmation email
A confirmation banner is a banner that the fan will see again in the confirmation email. This banner can be used to translate your branding to the confirmation email. Follow the steps below to configure the banner: Go to 'Dashboard' and select the ...
Adding extra information to a ticket shop
Sometimes it can be useful to add extra information to your ticket shop that is not directly linked to a specific product. Follow the steps below to add general information about the event or purchase process to your shop. 1. Go to "Events" and ...