Edit event details

Edit event details

If your event date changes after creating the event, you do not need to create a new event. Easily adjust the current event settings by following the steps below.
  1. Go to the "Settings" section.
  2. Click "Event details".
  3. Here you will find all information about the event and you can adjust it as desired.
  4. Don’t forget to tick the button to the right of the text field (the two pages) for "Title" and "Event Subtitle". This copies the text to every other language.
Idea
Tip: Don’t forget to also update any date references in product names, subtitles, ticket templates and the confirmation email when moving an event.

    • Related Articles

    • Change Tool

      Now enable your fans to reschedule and/or upgrade their tickets themselves via the change module. It regularly happens that a buyer wants to reschedule their tickets, for example to another day, timeslot, price category or another event. With our ...

    • Alternative event name for E‑Tickets

      This article explains step by step how to prevent events with a long name or title from extending beyond the barcode area of a template. Previously, you would receive a notification in the Backoffice that the name was too long. When choosing to send ...

    • Add extra information to the confirmation email

      In the confirmation email that fans receive there are several places where you can add text. Here you can, for example, include important information and/or instructions. Go to 'dashboard' and select the desired event Click on 'settings' in the left ...

    • Add a banner to the confirmation email

      A confirmation banner is a banner that the fan will see again in the confirmation email. This banner can be used to translate your branding to the confirmation email. Follow the steps below to configure the banner: Go to 'Dashboard' and select the ...

    • Add / edit e‑ticket design

      This article explains step by step how to configure an e-ticket with your own design in the Backoffice. When designing your own e-ticket layout, please take the following conditions into account: A4 format PDF file Maximum 2 MB Space for horizontal ...