Alternative event name for E‑Tickets

Alternative event name for E‑Tickets

This article explains step by step how to prevent events with a long name or title from extending beyond the barcode area of a template. Previously, you would receive a notification in the Backoffice that the name was too long.

When choosing to send e-tickets, templates are often used to communicate event details such as date or location to fans in a branded way.
  1. Go to "Dashboard" and click on the event for which you want to add the e-tickets.
  2. In the menu on the left, go to "Settings" and then "Advanced settings". Under "Advanced settings" you can enter the alternative event name for the e-ticket.
  3. Here you can enter a longer alternative event name for the e-ticket without receiving an error message in the Backoffice.
  4. Click "Save changes" at the bottom.
This is how it will look now: