Create a Wallet Pass template

Create a Wallet Pass template

Follow these steps to create a Wallet Pass template:
  1. In the backoffice, go to 'Create' and select 'Wallet pass'.
  2. Click 'Create a new wallet pass template'.
  3. Give the wallet pass a name that is easy for you to remember. 
  4. A Wallet Pass template consists of two pass types: Apple Wallet and Google Wallet. Let's start with the Apple Wallet.
  5. Fill in the fields with colours and images of your choice in the Apple Wallet tab to create a template that matches the design of your event.
Alert
Note: When a background image is set for the Apple Wallet pass, the text is automatically turned white by Apple.
6. Explanation of the image fields:
  1. Icon: Image that is shown in the notification on the user's iPhone home screen.
  1. Logo: Shown at the top left of the pass.
  2. Thumbnail: Shown in the middle right of the pass.
  3. Background image: Used as the background for the pass.
Info
Keep in mind that Apple automatically applies a blur effect to the background image.
7. After you have completed the Apple Wallet pass fields, you can continue to Google Wallet by clicking the 'Next - Google Wallet' button.
8. Configure the fields here as well so they match the design of your event and complete the template by clicking 'Create template'.
Linking wallet passes to an event
  1. From 'Dashboard', go to the desired event.
  2. Click 'Settings' and then go to the 'E-ticket templates' section.
  3. Under the 'Wallet pass' box, select your own created wallet pass.
  4. Finally, click the pink 'Save changes' button.
Idea
For all different options, including specifications for the designs that can be used for the wallet pass, see this article

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