Collect fan data via the queue
With the ‘Personal Details in Queue’ feature, you can collect data from all fans interested in an event via the queue. In the queue, a screen is displayed with the following fields:
- First name
- Last name
- Email address
If a fan fills this out and confirms, an opt-in is automatically granted.
Normally, data is only collected from fans who have purchased tickets. What makes this feature unique is that it also collects data from interested fans who were unable to buy tickets. You can use these email addresses to:
- Enrich your database with more valuable fan data.
- Retarget fans (for the same event or a similar one to still convert them).
Do you have an upcoming sale and find this interesting? Get in touch with your Client Success Manager!
Good to know: only your Client Success Manager can activate this feature.
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