Complete your fan database with personalisation

Personalisation gives you insight into who your fans are. In addition to the data of ticket buyers, this feature allows you to map out all visitors to your event. This not only provides unique insights, but also offers the opportunity to create or supplement a valuable database of fan profiles.

 

Because the personalisation process takes place after the purchase process, it does not affect the conversion or the ordering of tickets in your ticketshop. After placing the order, the fan receives a confirmation and a request to personalise the tickets. Personalising tickets can be done at any time between the purchase and the event. Once all tickets have been personalised, the main buyer will receive all tickets to distribute, if applicable. 

How does it work for the fan? 

The video below gives you a good idea of the different steps the fan goes through.

ADD GIF

Enthusiastic? Get started with personalisation right away via this article. 

Please read the articles below for more relevant information:

Collect opt-ins from all your visitors with Send to Friend

It is possible to have the remaining tickets personalised by the individual fans themselves using the subsequent Send to Friend module.

Name changes via Ticket Transfer

Create a possible new revenue channel by making name changes yourself using our Ticket Transfer module.

• Related Articles

• Collect fan data via the queue

  With the ‘Personal Details in Queue’ feature, you can collect data from all fans interested in an event via the queue. In the queue, a screen is displayed with the following fields: First name Last name Email address If a fan fills this out and ...

• Send2friend Social Share

  Send to Friend is a connecting feature that can only be used when personalisation is activated. The lead booker can send his or her friends a personalisation request via Send to Friend. This can be done by entering a friend's e-mail address. But also ...

• Bring supply and demand together by launching your own Waiting List environment

  Introduction Through our Waiting List, See Tickets customers can provide a space where fans who missed out on regular sales for a sold-out event or product can register. Fans who, for various reasons, can no longer attend the event can then offer ...

• Enable your fans to make name changes through Name Change

  Through our personalization features, we enable our clients to collect data from all (100%) fans. This valuable data allows our clients to build their own unique database and gain better insight into their fanbase. However, if a fan unexpectedly ...

• Keep control over resale with your own Resale platform

  hen fans are unable to attend an event, there are various players in the market that enable resale. In the current landscape, we see that scalpers and many external marketplaces sell non-validated tickets at inflated prices, influencing the overall ...