What information do you ask from the consumer?

What information do you ask from the consumer?

Research has shown that fewer (required) fields in the checkout increase conversion. Decide for yourself how much information you want to ask from your visitors by following the steps in this article.


1. In the grey bar on the left, open “Create” 

2. Then click on “Sales channels” 


InfoHaven’t created a sales channel yet? Read this article to learn how to set up a new sales channel.

3. Navigate to your desired sales channel

4. At the bottom of the page, expand the “Consumer fields” tab.


5. Adjust the fields below as desired.

6. Click the pink “Update channel” button.


Alert
The fields first name, last name, email address and country are required and cannot be disabled.
IdeaWould you actually like to ask the ticket buyer for more information? Then read the following articles:

Add an extra questionnaire in the checkout process

Assigning names to tickets after purchase (personalising)

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